Overview

Do you offer Phone Support?

Not at this time. We currently offer email, chat and webinar (screen-sharing) support. We use these more efficient methods to keep our costs and prices down. Phone support is very inefficient. Our staff can answer about 60 emails an hour compared to 5-10 phone calls during the same time. However, we recognize that certain issues are better handled over the phone. In these circumstances our support staff and instructors can escalate to a phone call.
 

Are you accredited by the NCCA?

The ACTION-CPT certification program earned NCCA Accreditation in January 2014 and has been renewed until 2024. The exam is available at thousands of Prometric testing centers in more than 160 countries across the globe
 

But will I be able to get a job?

We think so. We aggressively work with the major chains to educate the hiring managers on the benefits of ACTION Personal Trainer Certification. Our emphasis on education, instructor training, and practical knowledge are very attractive to gyms looking for personal trainers that can be effective from the first day. Our Pro Plan members get access to our private job board which has many personal training jobs available.
 

What are you trying to change about the industry?

We think the emphasis needs to be on education rather than just certification. We have seen too many certified personal trainers who have no idea what they are doing. This lack of quality control is devaluing our industry. So by making a quality education available at a reasonable price, we can produce highly qualified personal trainers and dramatically alter the way this industry operates.